Imagine a world where you no longer have to play phone tag with patients or answer the same Frequently Asked Questions (FAQs) over and over again. That world is not so far off, thanks to recent advancements in Conversational AI. In this article, we’ll explore how this technology is being used in the medical industry to support medical staff and improve patient care.
Medical staff say they will leave the industry if they don’t feel supported
If you’re a medical professional, then you know how important it is to feel supported in your work. Unfortunately, many medical staff members feel like they’re not being supported by their employers. In fact, a recent article by Forbes found that nearly 75% of medical staff say they would leave the industry if they didn’t feel supported.
One way to help medical staff feel supported is by providing them with answers to frequently asked questions from patients. This is where conversational AI can come in handy. By answering patient FAQs, conversational AI can take some of the burden off of medical staff and help them feel more supported in their work.
Search is disrupted by third party interests
It’s no secret that the internet is increasingly commercialized. More and more, we’re seeing search results that have been paid for by companies, rather than based on what would actually be most helpful to us. This is especially true when it comes to medical information.
When we’re looking for answers to our medical questions, we want results that are based on expert opinions, not on who paid the most for advertising. Unfortunately, this isn’t always what we get.
That’s where conversational AI comes in. By using natural language processing, conversational AI can help to filter out the noise and provide us with the information we’re actually looking for.
In the healthcare industry, conversational AI is already being used to support staff by answering patient FAQs. This frees up staff time so that they can focus on more important tasks, and it helps to ensure that patients are getting the accurate information they need.
As search continues to be disrupted by commercial interests, conversational AI will become an increasingly valuable tool for sorting through the clutter and finding the information we need.
We provide a private conversational AI as a solution
We provide a private conversational AI as a solution to support medical staff by answering FAQ’s from patients. The solution is built on years of experience in building innovations for some of the largest companies in the world. Our team of experts have developed a robust platform that can be easily integrated into any existing healthcare infrastructure.
The benefits of using our platform are many:
-Reduced wait times for patients: Patients can get their questions answered quickly and efficiently by our chatbot, without having to wait for a human medical staff member to become available.
-Increased accuracy: By answering questions directly, our chatbot can reduce the chances of human error in communication.
-Available 24/7: Our chatbot is available 24 hours a day, 7 days a week, meaning that patients can get answers to their questions at any time of day or night.
If you’re interested in learning more about how our conversational AI solution can help support medical staff by answering patient FAQ’s, please contact us today. We would be happy to discuss our platform with you in more detail and answer any questions you may have.